Privacy Statement

The Privacy Statement is a specific agreement with our clients concerning the way we handle your information and safeguard your privacy.

The Privacy Statement outlines how CCare treats your personal data. You can read more about the way we process your personal data and the influence you can exercise in this process.

Effective May 2018
CCare ICT B.V., established at Lagedijk 3, 1541 KA Koog aan de Zaan, is responsible for processing personal data as set forth in this Privacy Statement.

Our Privacy Statement applies to all data that we process about you within the framework of the products and services marketed by CCare ICT B.V.

Personal data that we process:

CCare ICT B.V. (hereafter referred to as CCare) processes your personal data because you make use of our services and/or because you have provided us with your data.

Below please find an overview of the personal data that we process:
  • First name and surname.
  • Your Inlog name.
  • Address details.
  • Telephone number.
  • E-mail address.
  • Bank account number.
  • Chamber of Commerce number.
  • VAT number.
  • TCP/IP addresses.
  • Computer system data including computer name and serial numbers.
  • Domain names.

Particular and/or sensitive personal data that we process:

CCare processes the following particular and/or sensitive personal data of yours:

  • Password.

We process personal data for the following reasons:

CCare processes your personal data in order to achieve the following objectives:

  • To be able to contact you by telephone, e-mail or on site should that be necessary to execute the services we provide;
  • To offer you the possibility of opening an account with us;
  • To carry out the ICT services you have outsourced to us to resolve, for example, ICT disruptions.
  • To access personal data if we are legally obliged to do so, such as data required for our tax return.

Automated decision-making:

CCare does not take decisions based on automated processing that can have significant consequences for individuals. At issue here are decisions taken by computer programs or systems without the intervention of a CCare employee, for example.

Storage of your personal data:

CCare does not keep your personal data on file any longer than is strictly necessary to realise the objectives for which we stored your personal data in the first place. We adhere to the legal retention periods for personal data.

Sharing personal data with third parties:

CCare only shares personal data with third parties if it is absolutely vital for the execution of our agreement with you, or to comply with legal obligations.

Use of cookies or comparable technology:

CCare uses cookies on the website. For further information, reference is made to the disclaimer.

Data Protection Officer:

Nils Hoorn is the Data Protection Officer within CCare. He can be reached on the following telephone number: +3175 7470111 or at

Reviewing, amending or deleting personal data

You have the right to review, amend or delete your personal data. You are also entitled to withdraw any permission you may have granted for processing your personal data, or to object to CCare processing that information, and you have the right to data transfer. To do so, please request us to transfer your personal data as a computer file to another organisation or entity of your choice.

You can submit a request for review, amendment, deletion, transfer of your personal data, withdrawal of your permission or appeal about the processing of your personal data to c/o the Data Protection Officer. In order to verify that you submitted the review request, we ask you to send a copy of your ID along with the request. This photocopy should be sent to us with your photo, your passport number, your Citizen Service Number (BSN) and the MRZ (machine readable zone, the section with numbers at the bottom of the passport) rendered unreadable. Do this to protect your privacy. We will respond to your request as quickly as practicable, but in any case within five working days.

CCare wishes to point out that you can submit a complaint to the national regulator, the Dutch Data Protection Authority (“Dutch DPA”).
That can be done via the link below:

How we keep personal data safe and secure:

CCare views the protection of your personal data as a serious matter and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and improper amendment. Should you be under the impression that your personal data is not safe or its security could be breached, please contact our Data Protection Officer at

CCare protects your personal data by implementing virus scanners, firewalls, malware security software and multi-factor authentication. In addition, CCare endorses the “need to know, need to have” principle with regard to accessing personal data.

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